OrderCore
Console Guide

Use The Right Console Mode

The console is dense because it currently combines merchant setup, support queue work, and platform diagnostics. Use the mode switch first. That reduces the page to the parts that match the job.

Open Console Open Get Started

Mode Map

Merchant

Use this when the merchant already has an API key and needs to get from catalog to buyer link quickly.

  • Console Session
  • Account Snapshot
  • Launch Status
  • Catalog Import And SKU Picker
  • Buyer Link Generator
  • Find Buyer Order
Ops

Use this when support or platform ops need to review inbound work, issue the first key, or validate webhook flow.

  • Ops Funnel
  • Webhook Health
  • Advanced Key Management
  • Webhook Smoke
  • Support Handoff
  • Support Queue
  • First Key Requests

Merchant Flow

  1. Paste the merchant API key into Console Session and click Load Console.
  2. Import a starter catalog in Catalog Import And SKU Picker.
  3. Pick a SKU and send it into Buyer Link Generator.
  4. Create the buyer link, then use Open Buyer Checkout or Copy Buyer Handoff.
  5. Track the resulting merchant reference in Find Buyer Order.

Click Here First: Merchant

1. Load console

Paste the merchant key and confirm the account snapshot is real before touching catalog or buyer links.

Load Console
2. Import catalog

Use CSV import and the SKU picker so nobody has to hand-copy raw SKU IDs.

Import Catalog CSV
3. Generate buyer path

Create the buyer link and keep the merchant reference for trace and support handoff.

Create Buyer Link

Ops Flow

  1. Switch to Ops mode.
  2. Review incoming work in Support Queue and First Key Requests.
  3. Move items through new, contacted, qualified, closed.
  4. Issue the first key from First Key Requests when the merchant is ready.
  5. Validate webhook behavior in Webhook Smoke and inspect deliveries.

Click Here First: Ops

1. Read the queue

Start with work intake, not diagnostics. Review current briefs and bootstrap requests first.

Load Support Briefs
2. Move status

Update the workflow state before issuing keys or asking for more data, so the queue stays trustworthy.

contacted / qualified / closed
3. Diagnose only when needed

Use webhook smoke and deliveries after the queue is understood, not as a default first action.

Run Webhook Smoke

What The Guide Is Trying To Prevent

Wrong pattern

Opening the console in All mode and treating every panel as required for every user.

Right pattern

Pick the role first. Merchant mode for setup. Ops mode for queue and diagnostics. All mode only when you explicitly need browser identity or cross-cutting debugging.

Shortest Paths

Need First Key

Go to /bootstrap, submit the intake, then process it in /bootstrap-intakes.

Already Onboarded

Go straight to /console, switch to Merchant, and use catalog import plus buyer link generation.