Pilot Support Portal

Support channel for paid assisted pilots, direct AI checkout onboarding, and production-care handoff.

Pilot support channel

Email: support@cloudpeakify.com
Phone: +1 843 438 9192
Include your checkout surface, store domain or API base URL, and pilot date in the first message for faster routing

Response targets

Pilot blockers (go-live risk): target response under 4 hours
Integration issues: target response under 1 business day
General and commercial requests: target response under 2 business days

Self-service resources

Pilot onboarding checklist

Share whether you are launching direct AI checkout, a connector-based rollout, or a hybrid path
Confirm pilot success criteria, rollout window, and which assistant surfaces matter first
Validate first order flow and downstream delivery path in live conditions